Data Analyst

About the Role:

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As a Data Analyst you will play a key role in strengthening our evidence base and improving service delivery through robust data analysis and reporting. Your insights will directly inform strategic decisions, support funding bids, and help shape services that improve lives. You will work closely with operational teams to collect, cleanse, and interpret data that enhances our understanding of beneficiary needs and outcomes. This role is a chance to use your skills to make a lasting social impact.

Main Tasks and Responsibilities:

Data Management and Analysis

Collect, cleanse, and validate data from multiple sources, conducting regular checks to identify and resolve gaps or inconsistencies

Maintain and improve internal databases to ensure data accuracy and consistency

Analyse quantitative and qualitative data to identify trends, patterns, and areas for improvement

Contribute to the design and implementation of data collection processes for new projects

Identify inefficiencies and compare service delivery against targets to support continuous improvement

Supplement internal data with external sources for deeper insights

Drive innovation by exploring new tools and automating reporting systems that improve efficiency and transparency

Reporting and Insight

Prepare regular funder and management reports, including mixed-methods analysis

Translate data into accessible insights for non-technical audiences.

Support the Impact and Evaluation Manager in preparing for strategic planning

Explore and assist with building a bespoke, automated social value tool

Produce regular reports and automated dashboards for internal and external stakeholders

Support the development of outcome frameworks and impact measurement tools

Collaboration and Support

Work closely with caseworkers and project leads to ensure accurate and timely data entry

Collaborate with external partners on joint data initiatives and shared reporting

Establish monitoring for social policy data and provide insights to support partnership work and influence policy

Promote a culture of data driven, evidence-based practice

Provide training and guidance to staff on data collection and reporting requirements and build capacity across teams by supporting data literacy and embedding data into everyday decision-making

Systems and Tools

Use Microsoft Excel and other relevant tools to manage and visualise data

Explore, source and support the integration of new digital tools and platforms to improve data workflows

Ensure compliance with data protection regulations and internal policies

Training

Participate in relevant training and professional development opportunities to stay informed about sector trends and enhance personal skills

Stay up to date with legal and policy changes relevant to the sector

Keep accurate records of training attended and share learning with colleagues

There is scope to further develop expertise in impact measurement, evaluation methodologies, and other monitoring skills as desired

Person Specification

Essential:

Experience working with large datasets and producing analytical reports

Strong proficiency in Microsoft Excel and data visualisation tools (e.g. Power BI)

Understanding of data protection and confidentiality principles

Excellent attention to detail, organisation, and time management

Strong written and verbal communication skills, with the ability to explain technical information clearly to non-specialist audiences

Proven ability to manage multiple deadlines and competing priorities within a multi-disciplinary team

Experience in data research and using insights from a variety of external sources, such as government data, to support analysis

Awareness of the opportunities and risks of using AI and data-driven technologies in the charity sector

Commitment to RMC s values of empowerment, inclusion, quality, and collaboration

Desirable:

Experience in the charity or public sector, particularly with refugee and migrant communities

Familiarity with case management systems and platforms

Knowledge of impact measurement frameworks and evaluation methodologies

Experience supporting training or capacity-building in data literacy

Ability to work with qualitative data and contribute to mixed-methods research

Understanding of social value and how it applies to service delivery and evaluation

Awareness of the challenges and barriers faced by refugees and migrants in the UK

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.