Data Administrator

To be responsible for ensuring the data on RIO and Local Authority systems is accurate and up to date. The post holder will extract routine data for the Trust and/or team members. To produce reports and alert team to errors and problems as they arise. To be responsible for providing monthly returns on patient outcomes and other monthly performance indicators in a timely manner. To provide other returns as requested. To ensure that all patients and visitors are received in a courteous and efficient manner, covering reception when required. To be responsible for ensuring referrals to the team are processed efficiently. Responding to urgent referrals when necessary and making sure they are passed on to a senior member of the team. To facilitate effective communication within the team by providing team members with messages and information. To ensure that all telephone enquiries to the team are handled politely and sympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person. To support the administration of multi-agency meetings, panels and forums as required to attend, including the preparation/distribution of agendas and associated papers, formal minute taking and follow up actions and distribute these as appropriate. To maintain confidentiality of service users and professional information at all times. Organise clinics and meetings including room bookings or video conferencing as required. Ensure that Admin related data and Trust KPIs are addressed through regular reports provided by the Team Manager.

South West London and St Georges Mental Health Trust

South West London and St Georges Mental Health Trust

South West London and St Georges Mental Health Trust