DaaS Operations Lead: Service & Process Excellence

Bytes Group is seeking a DaaS Team Lead to drive day-to-day operations and continuous improvement of the DaaS function at the Leatherhead Head Office. The role emphasizes leadership, process governance and cross-functional collaboration with both internal teams and external partners.

You will guide the DaaS team, ensure effective workloads, maintain SLA performance and promote a consistent customer-focused culture, while developing skills and sharing knowledge across the network.