Customs Operator - Cardinal Global Logistics - Liverpool Ltd

Job Purpose

Accountable to the Team Leader, processing customs declarations ensuring procedures are followed compliantly, acting as an extension of a client's business working as a single point of contact for customs only related matters to ensure their supply chains run efficiently without delays.

Key Responsibilities

Ensure all documents received for customs purpose contain the minimum standard of information required, to process accurately.

• Submitting customs entries in Descartes E customs, in line with HMRC legislation in a compliant manner, working to a 2 hour turnaround from receipt for EU Traffic.
• Provide copy entry by email & record in Leda (external document retention hub) with all commercial paperwork, which acts as a client's audit trail for record keeping purposes.
• Responsible for customs amendments, to be actioned promptly.
• Interpersonally effective
• Develop trust and respect from colleagues across the organisation
• Take responsibility in difficult situations, identify problems early & respond in a timely fashion
• Work with the team to find solutions
• Demonstrate personal drive
• Communicate effectively (active listening, questioning, expressing self clearly and concisely)
• Motivate colleagues
• Positive and pro active approach to work
• Contribute pro actively and professionally to formal & informal discussions with colleagues
• Work effectively with positive conflict to generate new ideas and approaches
• Deal effectively with negative conflict in a timely and assertive manner
• Take responsibility in difficult situations

External Relationships

Monitor supplier performance, ensuring a high level of service at all times & advise Customs Team Leader of any issues.

Strategic Responsibilities

Together with the management team work towards continued improvement of systems, processes and development of the department.

Location: Leestone Road, Sharston Industrial Estate, Sharston, Manchester M22 4RB, United Kingdom