Customs Coordinator

Our Liverpool based Customs operation is looking for a proactive and customer centric Customs Coordinator to join our team.

Responsibilities

• Support both import and export activities, ensuring smooth and accurate customs clearances.
• Use systems such as Cargowise, Destin8 and CNS to manage inventory links and prepare precise documentation.
• Ensure all customs clearances for goods entering and leaving the UK are completed accurately and on time.
• Manage and resolve customs queries, including post clearance actions, while monitoring pending clearances.
• Communicate regularly with customers, building strong, long lasting relationships and providing guidance at every stage of the process.
• Maintain exceptional attention to detail to avoid delays or errors and support the wider operation.

Schedule

4 on 4 off shifts, 7 AM to 7 PM.

Qualifications

• Proven experience in customs clearance or import operations.
• Strong written and verbal communication skills.
• Confident use of IT systems, especially Microsoft Office; experience with Cargowise is an advantage.
• Excellent problem solving abilities and attention to detail.
• Supportive team player who contributes positively to the wider operation.

Benefits

Competitive annual leave entitlement with a holiday buy scheme, pension and life assurance, along with access to an employee benefits platform offering discounts on gym memberships and vouchers for a diverse range of retail, travel and hospitality brands.