Customer Support Manager - Logistics Team Lead (Peterborough)
Posted 2 hours ago by Job Search Place Limited
Permanent
Full Time
Customer Service Jobs
Cambridgeshire, Alwalton, United Kingdom, PE2 6
Job Description
A logistics company based in Peterborough is seeking a Customer Support Manager to lead and enhance their customer service function.
The ideal candidate will manage a team, work cross-functionally, and drive improvements in customer satisfaction.
Responsibilities- Handling escalations
- Preparing management reports
- Ensuring seamless communication with customers and stakeholders
Strong leadership, analytical skills, and a customer-first mindset are essential for success in this role.
This position offers opportunities for professional growth within a dynamic team.