Customer Support Lead for Fintech Scale & Automation

Story Terrace Inc. is seeking a Customer Support Lead to build and manage a high-performing support function in London. You will ensure quality service and continuous improvement while leading a team of 10 agents.

The ideal candidate has experience in high-growth startups, strong data analysis skills, and a proven ability to optimize workflows. This full-time role offers various employee benefits including share options, private medical insurance, and a wellness budget.