Customer Support German

Job description Are you passionate about sustainability and excited to be part of a green company? Do you speak fluent German and enjoy delivering exceptional customer service? If so, you're in the right place!
Our client is a fast-growing, eco-friendly company, committed to making Europe greener by connecting nature with customers. They're looking for a Customer Service Representative - German to be the voice of their brand and provide excellent support to their German-speaking customers.
Why Join Them? Working with them means being part of a company that values sustainability and environmental responsibility. They believe in creating a greener future, and as part of their team, you'll directly contribute to that mission. Their commitment to the planet goes hand-in-hand with a people-first approach. They cultivate a positive and supportive work environment where your ideas matter, and your personal growth is a priority.

What You'll Do: As a key member of the team, you'll be the first point of contact for our German-speaking customers, guiding them through their orders and ensuring they receive top-tier service.
You'll:

• Respond to customer inquiries via phone, email, chat, and social media, offering personalized support.
• Help customers place, adjust, and complete their orders with care.
• Draft tailor-made quotes and ensure they meet customer needs.
• Address customer complaints with creative, solution-focused approaches.
• Collaborate with colleagues to ensure seamless delivery and customer satisfaction.

Requirements Working conditions Company description Our client is a fast-growing company specializing in the gardening sector. It is their mission to make the European market more eco-friendly by continually bridging the gap between green producers and consumers through innovative digital solutions.