Customer Support Advisor

Posted 6 hours 55 minutes ago by Jobtailor

Permanent
Not Specified
Customer Service Jobs
Cheshire, Warrington, United Kingdom, WA4 6
Job Description
Responsibilities
  • Handle customer enquiries with patience and professionalism
  • Manage post, emails, and records with accuracy
  • Support claims submissions and resolve issues before they escalate
  • Ensure confidentiality and GDPR compliance
Requirements
  • Clear and confident communicator with strong listening skills
  • Attention to detail and problem-solving ability
  • Positive attitude and adaptability for both repetitive tasks and busy call days
  • Previous customer service experience (claims/complaints handling is a plus)