Customer Support Administrator

Posted 1 hour 40 minutes ago by Honeycomb

Permanent
Full Time
Customer Service Jobs
Northern Ireland, United Kingdom
Job Description

Honeycomb is delighted to be working with our client, a highly successful transport company, to recruit a Customer Support Administrator on a full-time permanent basis. Our client is experiencing continual demand within the industry, making it an excellent time to join a well-established team. This is an exciting role and presents with opportunities for long term career development and progression.

The Role
  • Ensuring a high level of customer service, responding to all inbound queries.
  • Coordinating and resolving any issues regarding orders.
  • Administrative duties including inputting purchase orders onto system and populating contracts.
  • High level data entry and updating of service contracts alongside any other duties required to promote business success.
The Person
  • Previous experience working within a customer focused environment, ideally with previous administrative experience.
  • Demonstrate strong communication skills, with ability to adhere to processes and procedures.
  • Confidence in working within a fast-paced environment and ability to work well within a team.
  • Proactive mentality and ability to work off your own initiative.
The package

starting salary of £27,300. Offering a variety of benefits such as 33 days holidays alongside a wider benefits package which can be discussed upon meeting with Honeycomb. This role presents great opportunities for long-term progression and development working within an exciting and ever-growing industry. Based in Belfast, with a working week of Monday to Friday, 8:30am- 5:00pm.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.