Customer Supply Chain Coordinator
Posted 23 hours 35 minutes ago by Sigmar Recruitment
Permanent
Full Time
Other
Cork, Carrigtwohill, Ireland
Job Description
Customer Supply Chain Coordinator About Your New Employer 
- Leading manufacturing company offering stability, long-term career opportunities, and a supportive work environment.
- Excellent reputation for quality, innovation, and customer service-work with a dynamic, collaborative team.
- Competitive remuneration and modern plant facilities-be part of a company that values your contribution.
- As the Customer Service Specialist,youwill be the primary point of contact for customers, handling queries with professionalism and accuracy.
- Youwill process customer orders, amendments, and schedules, ensuring all documentation is handled efficiently and precisely.
- Youwill liaise closely with production, logistics, sales, and finance teams to fulfil customer requirements and resolve issues effectively.
- Youwill monitor order progress, keep customers and stakeholders updated, and maintain accurate records within ERP/MRP systems.
- Youwill play a key role in process improvements to enhance service efficiency and communication.
- Minimum 3-5 years' experience in customer service, order management, or administration, ideally in a manufacturing environment.
- Third-level or PLC qualification in Business, Supply Chain, Customer Service, or a related area.
- Strong IT skills, including experience with Microsoft Word, Excel, ERP/MRP systems (such as SAGE or stock management software).
- Excellent communication skills (written & verbal), practical problem-solving, and a strong attention to detail.
- Ability to manage multiple priorities and deliver to deadlines in a fast-paced environment.
- Monday to Thursday hours 8am-4.30pm & Friday 7.30am-3pm.
- Supportive team culture, career development and training opportunities.
- Opportunity to contribute to process improvement and play a key role in customer satisfaction.