Customer Success Operations Leader

Cubic Corporation is seeking a Customer Success Operations Senior Manager to lead a team of Program Managers and own the standard operating model for CS globally. The role focuses on scalable processes, governance, and performance reporting across Customer Success, Tech Ops, Financial Services, and Data Analytics teams.

The ideal candidate will have 5+ years of leadership in operations, strong ITIL knowledge, and a proven ability to drive cross-functional alignment with Engineering, FinOps, and