Customer Success Manager: Strategic Accounts & Growth

A prominent technology solution provider based in Birmingham seeks a Customer Success Manager dedicated to enhancing client relationships and ensuring service excellence. Responsible for all contractual elements, you will manage client onboarding, track performance metrics, and engage in risk management while improving profitability. Ideal candidates will possess strong service delivery skills, at least 3 years in a similar role, and relevant ITIL certification. Competitive salary and benefits included.