Customer Success Manager (Retail Media) at AI AdTech SaaS Platform

Posted 11 hours 17 minutes ago by Grey Matter Recruitment

Permanent
Full Time
Media, Digital & Creative Jobs
London, United Kingdom
Job Description

Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their Retail Media specialist team.

The Company
  • $100m in funding by top VCs
  • Manage $8B annually in media spend
  • Power digital marketing campaigns in more than 190 countries
  • Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
  • Bonus, share options and extensive benefits
The Role

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.

  • Build and optimize successful marketing campaigns across Amazon, Walmart, etc
  • Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients' KPIs
  • Identify new marketing opportunities to optimize brand awareness and drive sales
Desired Skills & Requirements
  • Proven Retail Media/Commerce expert, confident working with high-value global brands
  • Experience across full Amazon Ads suite highly beneficial
  • Highly strategic, comfortable managing and developing relationships with senior stakeholders
  • Data-driven with strong attention to detail