Customer Success Manager London

Posted 3 hours ago by KI Score

Permanent
Full Time
Sales & Marketing Jobs
London, United Kingdom
Job Description

More and more people ask ChatGPT, Perplexity, and Gemini before they buy: that's where it's decided which brand leads. KI Score measures every week whether a brand comes up in those answers, in which position and next to which competitors.

As a Customer Success Manager you help customers get value from their KI Score, from the first setup to the weekly routine.

What you'll do
  • Onboard new customers and set up their websites and prompts
  • Walk customers through their results
  • Spot risks and opportunities early
  • Bring customer feedback to product
Who you are
  • Experience in customer success for B2B SaaS
  • Interest in SEO and AI visibility
  • Business-fluent German
Location

London. We work remotely across our locations and meet for team days.

£70,000 - £90,000 per year