Customer Success Manager I - Growth & Retention (SMB)

WP Engine is seeking a Customer Success Manager I to support a high-volume SMB customer segment. This role involves driving revenue retention and developing strategies for long-term partnerships.

The ideal candidate will have 1-2 years of experience in a customer-facing role, strong communication skills, and familiarity with CRM tools. Key responsibilities include managing account renewals, identifying upsell opportunities, and ensuring client satisfaction.

The position offers excellent perks, including company stock options and generous vacation time.