Customer Success Manager for Building Automation

Posted 1 hour 57 minutes ago by Johnson Controls, Inc.

Permanent
Full Time
Call Centre / Customer Service Jobs
West Midlands, Solihull, United Kingdom, B91 1
Job Description

Johnson Controls, Inc. is seeking a Customer Success Manager to serve as the primary contact for assigned customers, ensuring they maximize value from our building automation solutions.

You will work with cross-functional teams to optimize performance and drive retention, while managing inquiries and coordinating resolutions. The role requires strong communication, relationship-building, and ability to discuss technical solutions with customers, supported by CRM and MS Office proficiency.