Customer Success Manager

Company: Pepper

Role: Customer Success Manager

Salary: £40,000 - £45,000

Location: London

Role Overview

We are proactive strategic partners to our clients - not just a support function. Our mission is to deeply understand each client's goals and data, equip them with the insight and knowledge to succeed, and build lasting relationships that drive measurable growth. We lead the conversation, we tell the story behind the numbers, and we show up as trusted experts in our industry.

About Candid Hospitality

Candid is a hiring platform built for hospitality. Instead of applying with a CV and waiting to hear back, you create a profile, set what you're looking for (role, salary, location) and get matched with jobs that actually fit.

When there's a match, you chat directly with the hiring team - no long application processes, no getting lost in a pile of CVs. It's a simpler, more direct way to find a role that suits you.