Customer Success Manager

Your Role in Action Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your Skills Expertise managing accounts in a customer-facing role Experience in the software technology sector Ability to address tactical issues while maintaining a long-term strategic visionExcellent business writing and presentation skills Strong team player with the ability to thrive in a collaborative environmentAbility to actively listen to customers, identify pain points in their business processes, and provide effective solutions. We're solving big data challenges in the legal tech industry, and we're always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it's no surprise that our hiring process is designed to help us really get to know you - and for you to get to know us, too.