Customer Success Manager - Drive Adoption & Renewals

OneOcean Group is seeking a Customer Success Manager to lead customers from onboarding through renewal, ensuring measurable value and adoption across our SaaS platforms. You will collaborate with Account Management to drive commercial outcomes and expansion opportunities, while maintaining health scores and renewal readiness for a diverse global customer base.

In this role, you will own onboarding, define success criteria, run business reviews, and advocate customer needs internally.