Customer Success Manager - AI-Driven Engagement & Renewals

Posted 2 days 6 hours ago by Citywire GmbH

Permanent

Full Time

Sales & Marketing Jobs

London, United Kingdom

Job Description

Citywire is seeking a Customer Success Manager to drive user engagement across subscription products for 500+ asset management accounts. You will scale HubSpot workflows, leverage analytics and AI tools, and build a champion community to feed product development.

The role emphasizes renewal protection, onboarding, and ongoing adoption across paywalled sites and new digital products. Strong communication and cross functional collaboration are essential.