Customer Success Associate: Drive Adoption & Retention

Moody's in London seeks a Customer Success Management Associate to drive customer lifecycle success, adoption, and retention across strategic accounts. You will act as a trusted advisor, sharing best practices, training, webinars, and product updates to maximize client value.

You will lead engagements at scale, build cross functional partnerships, create end-user training resources, monitor usage, and identify opportunities and risks. Occasional travel up to 25% is expected.