Customer Solutions Specialist

Speedy is the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant, and support services - everything for every job!

Customer Solutions Specialist - Monday to Friday - 08:00 - 17:00 - 37.5 hours per week

Based in our Customer Solutions office, the Customer Solutions Specialist plays a vital role on the front line of sales and customer service. Building strong relationships is key, as the Specialist manages the entire hire process from order to delivery and collection, coordinating with all depot departments to meet customer needs and ensure satisfaction.

This role is desk-based within our Haydock office, working directly with other departments and areas of the business.

Requirements:

• Strong organisational skills
• Excellent verbal and written communication skills
• Commitment to learning and development
• Experience in the hire industry or similar sales/operational roles
• Ability to support the business unit/team in delivering our ESG Strategy - Decade to Deliver

What We Provide:

We offer comprehensive training, including dedicated product and system support. We are committed to employee growth through tailored development programmes and internal progression opportunities.

Our flexible working arrangements and Speedy Work Life Balance initiative demonstrate our commitment to putting our People First!

Benefits include:

• Life assurance
• Pension scheme
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts
• Green Commute Initiative for cycling
• PAM Employee Assistance Program for confidential support

Speedy offers a clear Career Line of Sight for progression within the group.

Please note, Speedy reserves the right to close applications early if sufficient responses are received. We recommend applying promptly if interested.

Some roles may require DBS, Credit, or Security Clearance checks. We are an equal opportunity employer, embracing diversity and fostering an inclusive environment. Proof of right to work in the UK is required at employment start date.