Customer Services Team Lead (Assistant Manager)
Posted 15 hours 44 minutes ago by Orega
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Orega is seeking an Assistant Customer Services Manager to support the Customer Service Manager and supervise CSR staff. The role emphasizes maintaining high service standards, managing renewals, and improving client interactions within a busy centre environment.
The position requires experience in customer-facing roles, strong communication, and the ability to lead a team. It involves invoicing, monitoring, and collaboration in marketing efforts, with a focus on professional client engagement.