Customer Services Supervisor: Ops & Process Improvement

A Customer Services Supervisor role at Allscreens Nationwide Ltd in Leicester oversees the day-to-day operations of the Customer Services Team under the Senior Administration Manager. You will help develop and implement modern office systems and processes across the Administration Team to improve efficiency and performance.

You will support the Clinical Lead and Operational Leads, maintain SOPs for admin functions, and work to keep waiting times within service standards while contributing to