Customer Services Supervisor Internal MPFT Only

Please see the attached Job Description and Person Specification for further details. A summary is below: To oversee the operational day to day tasks of the Customer Services Team, under the support of the Senior Administration Manager To support the Clinical Lead and Operational Leads to develop and implement modern office systems and processes across the Administration Team and to identify ways of improving efficiency including planning and managing any changes required. To support the Clinical Lead and Operational Leads to develop and maintain standard operating procedures for admin functions & systems. To work to maintain effective waiting times within the standards set for the Service. To assist in the delivery of all performance indicators.