Customer Services Assistant (Part Time 18 hours) FTC (16th March - 31st August 2026)

Customer Services Assistant (Part Time 18 hours) FTC (16th March - 31st August 2026)

• Post Date: 3rd March 2026
• Apply Before: 20th March 2026
• Views 15

Job Description

Job Information
Date Opened
02/20/2026
Job Type
Full time
Work Experience
0-1 year
Industry
Customer Service
City
London
State/Province
City of London
Country
United Kingdom
Zip/Postal Code
E14 0JW

• To ensure all passengers have purchased the correct ticket type for their journey
• To maintain a high standard of customer experience at all times
• To organise and manage the customer queuing system at the required piers
• To support and protect the revenue protection on the required piers
• To ensure clear communication is delivered to all customers and colleagues
• Be committed and flexible in your approach to work
• Ensuring we are committed to providing a punctual and reliable service to our customers

Requirements
QUALIFICATIONS & EXPERIENCE

• Previous experience in customer facing role ideally from hospitality, retail or tourism background
• A genuine desire and ability to work with the public in a front line, customer facing role
• Ability to build rapport with customers and be approachable, knowledgeable and helpful