Customer Services & Supply Chain Lead

Tata Steel in West Midlands is seeking a Customer Services Manager to lead a team of Customer Service Representatives, ensuring service excellence and managing customer relationships. The successful candidate will have proven experience in customer service or supply chain operations and strong leadership skills.

The role includes responsibilities like managing KPIs, overseeing order management processes, and championing continuous improvement initiatives. Benefits include a competitive salary, private healthcare, and a defined contribution pension scheme.