Customer Service/Parts Advisor (Maternity cover)
Posted 18 hours 13 minutes ago by FMG Repair Services Limited
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Reference: JUL
Expiry date: 10:52, Fri, 31st Jul 2026
Location: Sheffield
Benefits: CSA Criteria
Duration: 6 months
Customer Service Advisor/Parts Advisor
Fixed Term - 6 months Maternity Cover
Salary: £28,809k pa OTE + bonus
Weekly Hours: 42.5 hours / week
We're here to keep people moving, that's what we do.
As a Customer Service Agent/Parts Advisor you will support in the day-to-day running of the internal parts department while also playing a key role in delivering outstanding customer service. You will maintain accurate parts stock levels to ensure technicians can work productively and efficiently, liaise with external suppliers to build and manage strong working relationships, and help ensure vehicles are in the right place at the right time, providing a seamless, award-winning service directly to customers.
Life as a Customer Service Advisor/Parts Advisor at FMG Repair Services
An FMGRS branch is a busy, fast-paced place to be and, as a Customer Service Advisor/Parts Advisor, you will be right at the very centre of it. You're often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from resolving a customer query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.
You don't need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that!) but you'll need all of your customer service know-how, administration skill and most importantly your calm, 'can-do' attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.
As a Customer Service Advisor/Parts Advisor with FMG Repair Services, we offer:
Of course, we offer a fantastic basic salary, but there's much more to being a Parts Advisor at FMG RS than just that. Some of our most popular benefits include (but aren't limited to)
- fantastic bonus schemes
- free life assurance
- well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible Gym memberships
- exclusive employee vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.
We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for your commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you.
We are agile. We are experts. We are imaginative. We are reliable.