Customer Service Team Lead: Coaching, SLAs & Escalations

Posted 3 hours 1 minute ago by Job Search Place Limited

Permanent

Full Time

Customer Service Jobs

Cheshire, Chester, United Kingdom, CH1 1

Job Description

PIB Group in Chester is seeking a proactive Customer Service / Call Centre Team Leader to lead a team of Referencing Specialists. This role involves coaching and developing team members to achieve service targets within a fast-paced environment.

Key skills include team leadership, organization, and strong communication. The position offers a competitive salary, benefits, and opportunities for career progression.