Customer Service Team Lead - Coaching & Growth

J.P. Morgan in the UK is seeking a Customer Services Team Manager to lead a team of Customer Service Specialists across banking products. You'll coach, develop and empower your team to deliver award-winning experiences in a fast-paced, multi-channel environment.

You'll drive performance, quality and customer outcomes, build an inclusive culture, support change, and collaborate with other managers to raise standards of service across the function.