Customer Service Supervisor: Lead & Elevate Team Performance

Arjo Italia S.p.A. in Gloucester is seeking a Customer Service Supervisor to lead a high-performing team and support the Customer Support Manager in delivering the service strategy. You will drive operational excellence, customer satisfaction, and a positive culture that empowers staff.

The role focuses on coaching, performance management, and process improvement, with responsibilities across recruitment, training, and stakeholder collaboration to enhance service delivery.