Customer Service Representative

Customer Service & Sales Representative

Juice Recruitment is delighted to be partnering with a growing retailer in their search for a motivated Customer Service and Sales Executive to join their expanding team.

This is a fantastic opportunity for a driven and customer-focused individual to play a key role in managing enquiries, converting leads, and supporting business growth. You'll be joining a friendly and supportive team within a thriving business based near Bedminster.

DAY TO DAY

• Handle incoming customer enquiries and respond promptly via phone and email
• Manage quotations and process sales orders accurately and efficiently
• Maintain and update customer information within the CRM system
• Build and develop strong, long-term customer relationships
• Advise customers on suitable products and support them through the buying process
• Liaise with internal teams to ensure smooth delivery and order fulfilment
• Identify opportunities to upsell and support wider sales growth

WE WOULD LOVE TO SEE

• Previous experience in customer service, sales, or account management
• A confident communicator with strong telephone and written skills
• Highly organised with the ability to manage workload and meet deadlines
• A proactive and self-motivated individual who thrives in a busy environment
• Strong IT skills including Microsoft Office (Word, Excel, Outlook)
• A full UK driving licence (desirable)

AND FOR YOU

• Full-time, permanent position
• 23 days holiday plus bank holidays
• Company bonus scheme and performance incentives
• Quarterly team events
• Company pension scheme
• Free on-site parking and cycle to work scheme