Customer Service Representative

Customer Service Inbound Calls Temporary Role Office-Based

I am working with a client who is looking for a Customer Experience Representative to join them in an ongoing temporary role based in Normanton. This is a fully office-based role where your communication skills, attention to detail, and ability to build strong customer relationships will shine.
What you'll be doing:

• Handling inbound calls and emails with professionalism and care
• Proactively upselling and identifying new opportunities
• Building strong relationships with your customer portfolio
• Promoting campaigns and supporting category growth
• Hitting daily, weekly, and monthly KPIs and sales targets
• Keeping customer data accurate and up to date
• Contributing to a positive, collaborative team culture

• What we're looking for:
• 2+ years' experience in a similar customer-focused role
• A confident communicator with strong negotiation skills
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Organised, adaptable, and target-driven
• A team player who thrives in a busy environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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