Customer Service Representative

Full-time / Part-time (32 - 40 hours per week)

Immediate Start

Qualifications

• Customer Service Representative position:

• English (required)

• Dutch (useful)

• HBO or similar level of education (preferred)

Seeking: Customer service support with a Passion for Real Estate

Location: Amsterdam / Amstelveen

Are you an enthusiastic and commercially minded individual with a passion for real estate? Do you thrive on guiding expats through the housing market? Are you ambitious and driven to excel in your role? Then, we're looking for you to join our team as a Customer Service Representative.

What You'll Do

As a Customer Service Support, you will play a pivotal role in connecting our clients with suitable properties and facilitating transactions. Working closely with your colleagues, you will strive to meet both personal and team targets. Your responsibilities will include guiding expats through the housing market, responding to inquiries via various communication channels, attending exhibitions, and collaborating with our network of real estate professionals. Additionally, you will assist in property management and support clients in finding rental properties. This role offers a dynamic and varied experience within our organisation.

A Typical Workday

Based at our office in Amsterdam or Amstelveen, you will engage with our diverse clientele. Your day will begin with reviewing your tasks and responding to client inquiries, both new and existing. You will provide customer support throughout a clients journey, ensuring a smooth and satisfactory experience.

Who We're Looking For

We are seeking a driven and personable individual with a strong customer service acumen. You should possess excellent communication skills and be comfortable engaging with clients via phone, email, chat, and in-person interactions. Ideally, you reside in or near Amsterdam or Amstelveen, are target-driven, and can thrive in a fast-paced environment. Experience with the ability to multitask effectively are highly desirable.

Additional Requirements

• Availability for a minimum of 32 hours per week
• HBO-level education
• Strong organizational and time-management skills
• Collaborative mindset with a focus on achieving sales goals
• Fluency in English
• Valid driver's license (B) (useful)

What We Offer

We offer an exciting opportunity to grow within a dynamic organization. In addition to a competitive salary, we provide a rewarding bonus scheme and a company laptop. Flexible working arrangements, including partial remote work, can be discussed.

Application Process

If you're passionate about real estate and possess the skills outlined above, we invite you to submit your motivation letter and detailed CV. Please ensure your application includes both documents to be considered.

About Welocate

Welocate is a leading real estate advisory firm serving clients nationwide. Specializing in assisting expats with their housing needs, we provide a comprehensive range of services including property sales, rentals, and property management. Our goal is to offer our clients a seamless experience in navigating the housing market.

Employment Type: Full-time, Part-time, Permanent

Additional Compensation:

• Bonus scheme

• Vacation pay

• Pension

Languages:

• English (required)

• Dutch (useful)

• Additional languages (useful)

Employment Type: Full-time

Salary: €2,250.00 - €3,000.00 per month

Schedule:

• Monday to Friday

Secondary Benefits:

• Flexible working hours

• Possibility to work partly from home

• Christmas package

• Staff discount

• Travel allowance