Customer Service Representative - Omagh

We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.

We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Omagh Area . This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs.

This a position starting immediately. This role requires flexibility with shifts available across seven days a week.

The pay for this position will be £30,209.40 per annum.

The number of contracted hours will be 45 per week - flexibility with working days and times is essential.

If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you!

• Greet customers warmly upon their arrival, assisting them with the rental process from start to finish


• Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems


• Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer


• Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures


• Delivery and collection of vehicles across the region


• Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively


• Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements

Join our team and become part of a dynamic and supportive work environment where your contributions are valued and recognised.

• Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.


• Previous experience in customer service.


• Strong attention to detail and the ability to multitask in a busy environment.


• Strong work ethic and positive attitude.


• The flexibility to work a variety of shifts, including evenings and weekends.


• Please let us know about any accommodations you may need to participate in therecruitment process.


• No drug or alcohol related offence within the last five years is permitted.


• You must be over 21 years of age for insurance purposes.


• You must have a full manual UK drivinglicence.


• Location: Omagh

Additional Information:

• Please let us know about any accommodations you may need to participate in therecruitment process.


• No drug or alcohol related offence within the last five years is permitted.


• You must be over 21 years of age for insurance purposes.


• You must have a full manual UK drivinglicence.


• Location: Omagh