Customer Service Representative - Full Time Evenings

Job Description

Responsibilities

• handle inbound customer calls
• resolve customers' often complex enquiries
• drive brand advocacy
• work towards achievable individual performance targets
• provide a supportive and seamless onboarding experience - which will include four weeks of training

Requirements

• experience interpreting and responding to customer questions
• experience using a computer is necessary in this role

Soft Skills

• customer service
• problem solving
• communication
• brand advocacy
• performance targets
• onboarding support
• training