Customer Service Officers

Customer Service Officers are needed in Grimsby for permanent roles with Manpower UK. These positions involve handling enquiries by phone, email, and in person, resolving issues, and processing records. Candidates should possess excellent communication skills and a commitment to delivering high standards of care. Previous experience in a customer service or call centre setting is desirable but not essential. The salary is negotiable, and the roles offer a full-time working pattern. Supporting administrative duties will also form part of the daily routine.

The role is available as both temporary and permanent opportunities across Grimsby and Cleethorpes.

• Handling customer enquiries via phone, email, and face to face
• Providing accurate information and resolving issues efficiently
• Processing data and maintaining customer records
• Delivering a high standard of customer care at all times
• Supporting administrative tasks as required

• Previous customer service or call centre experience is desirable
• Excellent communication and interpersonal skills
• Ability to remain calm under pressure and manage workloads effectively
• Strong attention to detail and a positive attitude