Customer Service Officer

PLEASE NOTE THERE ARE FIXED TERM ROLES AND RELIEF ROLES AVAILABLE, IN YOUR APPLICATION EVIDENCE PLEASE STATE WHICH ROLE YOU'RE APPLYING FOR. Fixed Hours Customer Service Officer

We are looking for people who enjoy working with people of all ages and backgrounds, who want to make a difference to people's lives and help communities to grow. If you have a high level of administration, IT skills and customer service experience you could be the person for this role. If so, we want to hear from you!

We do a great variety of work in our libraries, so no two days are ever the same.

We engage with local communities and deliver activities for people at every stage of their life.

Due to the people-focused nature of our work, it can be challenging, but also very rewarding.

We work with partner organisations and communities to deliver a range of services.

Some activities you might get involved with are: Engaging with job seekers, helping to develop young minds - working with children and helping combat loneliness and social isolation. Working with community groups and supporting people without access at home to computer facilities and broadband.

We are looking for self motivated people who are happy to work on their own or as part of a team.

Although the post has regular hours, we are looking for flexibility as we will require you to work at more than one branch each week. All our staff work flexibly to meet the needs of the service. Our employees are at the very heart of the services we provide to the community; to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work:

Relief Customer Service Officer

We are looking for people who enjoy working with people of all ages and backgrounds, who want to make a difference to people's lives and help communities to grow. If you have a high level of administration, IT skills and customer service experience you could be the person for this role. If so, we want to hear from you! We do a great variety of work, so no two days are ever the same.

We engage with local communities and deliver activities for people at every stage of their life.

Due to the people-focused nature of our work, it can be challenging, but also very rewarding.

All our staff work flexibly to meet the needs of the service. You will be required to work some evenings until 7:30pm, and weekends. We have 24 libraries across all Kirklees, and the role requires flexibility to work across various locations within the service as needed, including at short notice, you may be expected to work across all when needed.

Our employees are at the very heart of the services we provide to the community; to help us achieve our ambitions, we want the best possible team.

In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work:

For more information on this role please contact the recruiting manager: