Customer Service Manager: Lead Teams to Service Excellence

Posted 5 days 4 hours ago by Morrisons

Permanent
Full Time
Customer Service Jobs
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description

Morrisons is seeking a Customer Service Manager to lead by example across shifts, empowering your team to deliver outstanding service that makes our local shoppers feel properly looked after. Reporting directly to the Store Manager, you'll drive store-wide service routines and build strong working relationships across departments.

You'll coach colleagues, manage scheduling and attendance, and deliver training to enable flexible work across departments.