Customer Service Manager - Lead a high-impact retail team

Motorpoint Ltd in Derby is seeking a Customer Service Manager to lead the customer service team and oversee the end-to-end vehicle handover process. You will ensure the best possible customer experience and manage day-to-day operations with a focus on satisfaction and efficiency.

The role requires a proven track record in face-to-face customer service, people management, and strong communication. A full UK driving licence is essential, and the position offers a 40-hour week across 5 days with