Customer Service Logistics
Posted 3 days 19 hours ago by LOGISTEED Europe B.V.
Working at LOGISTEED Europe B.V.
Due to the summer vacation we will contact successful candidates after 14/7. Thank you for your patience.
Position: Logistics Customer Service Representative (Operations Assistant)
Location: Waardenburg
Availability: 40 hours per week
Your Role:
As a Customer Service Representative, you will be the friendly point of contact for LOGISTEED Europe B.V.'s customers. You will happily answer their questions, resolve issues, and ensure a smooth experience. With your strong communication skills and passion for service, you will thrive in this role! Additionally, you will support our team with order administration and play a crucial part in ensuring our daily operations run smoothly.
What You'll Do:
As part of the Operations Team, you will be responsible for:
- Informing customers and carriers about transport arrivals and departures
- Resolving bottlenecks and issues to ensure customer satisfaction
- Receiving and processing import/export data and entering customer and order information
- Administrative processing of orders and providing documentation
- Identifying and communicating changes in orders/addresses
Who We're Looking For:
Are you ready for the next step in your career? If you enjoy a dynamic work environment where every day is different and love leaving a positive impression on customers, we want to meet you! You work accurately, stay calm under pressure, and have a customer-oriented mindset.
Ideal Candidates:
- MBO+ (secondary vocational) level of education and thinking
- Good proficiency in MS Office
- Preferably Dutch speaking and writing
- Business level of English is a must (spoken and written)
- At least two years of experience in logistics/transport
- Residence in the region between Waardenburg and Utrecht
- Flexibility to work in Waardenburg and occasionally in De Meern
- Flexible working hours (sometimes start late shift 11:30-20:00)
Note: A Certificate of Good Conduct (VOG) is required as part of our application procedure.
What We Offer:
At LOGISTEED, we value your dedication and involvement and offer:
- 31 vacation days to relax and recharge
- Travel cost reimbursement for commuting (up to €280)
- Pension scheme for your future
- Overtime compensation 130% on weekdays and 150% on weekends
- Salary range from €2,800 to €3,300
About Us:
Since 1989, LOGISTEED Europe B.V. has been providing smart logistics solutions in Europe. With 11 locations across 6 countries, we combine local expertise with a strong global network within the internationally respected LOGISTEED Group. Our passion for innovation and reliable logistics services has driven our success, and we continue to grow!