Customer Service Leader: Drive Ops & Team Coaching

Culligan UK Limited is seeking an experienced Customer Service Manager to lead and develop a team of Customer Service Team Leaders, owning day-to-day operations and driving service excellence. You will translate strategic priorities into actionable delivery, coach leaders, and foster a high-performing culture across multiple teams.

You will work closely with senior leadership to use data and insight to improve customer and colleague experiences, champion development, and embed continuous