Customer Service Leader: Drive Excellence & Growth

Biffa Waste Services is seeking a Customer Service Manager in Aylesbury to lead, inspire, and enhance the performance of our Customer Service Teams. You will focus on achieving service levels, improving efficiency, and ensuring high-quality customer experiences. Ideal candidates should have proven management experience in contact centre environments, strong people leadership skills, and the ability to drive continuous improvements. Join Biffa to shape the future of customer service and make a significant impact.