Customer Service Lead Multisite (Harrogate & Wetherby)

Skipton Building Society in Harrogate and Wetherby is seeking a Customer Service Lead to divide time between customers and the team, building strong relationships and promoting the Society's products across face-to-face, phone and video channels.

You will coach colleagues through observations and one-to-ones, ensuring first-class service, supporting the branch network and contributing to a mutual, community-focused organisation.