Customer Service Lead: Data, KPIs & Excel

A logistics company in Studley is seeking a Customer Service & Data Performance Lead to oversee operations while focusing on data accuracy and reporting. The role requires strong leadership and advanced Excel skills. Responsibilities include managing team performance, resolving customer inquiries, and producing reports on KPIs. Ideal for candidates with supervisory experience in customer service and an interest in data analysis. The position offers a competitive salary between £30,000 - £35,000 and operates Monday to Friday, office-based.