Customer Service Lead & Office Operations Manager

Posted 3 days 10 hours ago by Job Search Place Limited

Permanent
Not Specified
Customer Service Jobs
West Midlands, United Kingdom
Job Description

Hunters 4 Staff is seeking a Customer Service Manager for a leading company in designing and manufacturing industrial packaging solutions. You will lead a team dedicated to delivering exceptional customer service while fostering strong relationships and improving the customer experience.

Key responsibilities include mentoring the customer service team, managing operations, and analyzing service metrics. Ideal candidates will exhibit strong problem-solving and leadership skills, have knowledge of customer service tools, and a commitment to customer satisfaction.