Customer Service Duitstalig

As a Customer Support Representative, you will play a vital role in ensuring the satisfaction of the company's expanding German customer base. You will be the primary point of contact for German-speaking customers, addressing their inquiries, resolving issues, and guiding them through the ordering process. This position is perfect for someone who enjoys helping others, thrives in a dynamic environment, and has a keen eye for detail. Provide exceptional customer support to German-speaking clients via phone, email, and chat. Process customer orders and manage their accounts. Review customer designs and orders for quality, including spelling and grammar checks. Occasionally collaborate with the Dutch team, providing support as needed. Participate in daily team meetings and contribute to team projects. Utilize various software systems, including CRM and ticketing platforms. A fast-growing e-commerce company specializing in personalized products is seeking a new team member to join their office near Utrecht. Driven by a passion for celebrating special moments and create custom products.