Customer Service, Driver Support Advisor

As the first point of contact for our customers, you will assist with their queries and questions via both telephone and email, with live chat and WhatsApp being planned for the near future. You will also receive the required training to enable you to confidently handle customer queries and produce, analyse reports.
Above all, the aim is to offer world class service with every customer interaction.

Requirements

• Please note that all KINTO-UK Ltd employees are required to undergo and successfully obtain Enhanced Security Clearance. These checks include verification of employment history, family background, and financial records.
• This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.

Core Competencies

Demonstrates strong customer service skills through effective communication and problem-solving abilities, while ensuring compliance with Enhanced Security Clearance requirements. Capable of producing and analyzing reports to enhance service delivery.

Highest-signal resume keywords

• Customer Service
• Enhanced Security Clearance
• Report Analysis
• Communication Skills
• Problem-Solving

ATS Optimization Keywords Hard Skills

• Report Analysis

Soft Skills

• Communication Skills
• Problem-Solving

Certifications & Qualifications

• Enhanced Security Clearance

Industry Keywords

• Customer Interaction
• Mobility Brand
• Toyota Group