Customer Service Coordinator

Job Details

Are you hardworking and have experience as a Customer Service Coordinator? If so, a great opportunity has become available for our client who operates two sites: BDC-bakery items such as bread rolls, and CDC-cakes, pain au chocolate, etc. Staffline is recruiting Customer Service Coordinators in Crick.

Rate of pay: £12.71 per hour.

This is a full time role working fixed shifts: 4 on / 4 off. Working hours are 10 am to 9 pm.

Responsibilities

• Liaise daily with major retailers.
• Compare tracking data with customer platforms and update.
• Raise disparities between client and customer platform tracking data internally and externally.
• Work collaboratively with other departments within the business.
• Communicate potential service issues using a variety of media with internal and external stakeholders.
• Collate and publish daily KPI reports internally and externally at scheduled times.
• Process information from suppliers.
• Attend internal operational meetings as required.

Qualifications and Skills

• Experience as a Customer Service Coordinator.
• Relationship building skills; act professionally and responsibly at all times.
• Confident decision making and excellent communication at all levels.
• Analytical skills-basic data analysis and problem solving abilities.
• Interpersonal skills-able to work within a team and independently outside office hours.
• Self motivated, flexible, determined and persistent.
• Quick learner; reliable and punctual.
• Proficient in Microsoft programs.
• Good communication skills and working well in a team.

Benefits

• Earn £12.71 per hour.
• 4 on / 4 off schedule.
• Temp to perm opportunity.
• Canteen on site.
• Free car parking on site.
• Full training provided.

Job Ref: 1WWDCDC